February 5, 2021
A tax season note to our clients
During these continued uncertain and challenging times, we wanted to connect with our clients to manage expectations and to share important information early in this season. Our team has worked tirelessly over the past 10 months assisting clients through the COVID-19 economic crisis and the 2019 extended filing season. We continue to navigate and interpret guidance as it becomes available to take a proactive and meaningful approach with our clients’ needs.
In this, the firm’s 50th tax season, our commitment to quality remains key in the services we provide. Quality, in these times, coupled with prioritizing the health, safety and well-being of our clients, community, and team members, will take concentrated time and attention to ensure we are doing what is best for each client in light of the sweeping pandemic legislation enacted during 2020, and doing what is right to protect clients and team members alike from virus exposure.
Patience is key this filing season
Please expect that your return turnaround time will be longer than you may be accustomed to from year’s past. We are managing not only tax return workflow, but also a number of COVID-19 related services for clients that are time essential due to the passage of the December 2020 Consolidated Appropriations Act (CAA).
You may also find that we are asking questions or requesting information that is different from year’s past. There are a number of new compliance related matters we are required to fulfill based on IRS regulations. We have requested that all individual clients complete the questions provided on pages 5-9 of their 2020 tax organizer to aid in these compliance requirements. If you did not receive your 2020 individual tax organizer, please contact our office.
As previously communicated, business clients (those filing Forms 1065, 1120, and 1120s) will be put on extension if return information is not received by February 19, 2021.
As previously communicated to our individual and trust clients (those filing Forms 1040 and 1041), if substantial information necessary to prepare your tax return is not received by March 31, 2021, your return will be placed on extension. Extensions may also require an accompanying tax payment to avoid penalties and interest on any tax balance due with the return.
If you know that you cannot meet these deadlines and will need to file for an extension, please let us know immediately. We appreciate in advance all efforts in providing us with 2020 tax information early in the season so that we can give the necessary time and attention to preparing accurate returns.
All of this to say, we are asking for patience, with the understanding, that we are doing the very best we can for each client relationship.
Protecting our team members and clients
We continue to follow strict protocols in the office to keep both our team members and clients safe.
While our firm remains open and available to serve client needs, as we found last tax season, we can manage the entire tax return preparation process in both virtual and contactless ways while still providing the level of service our clients have come to expect from the firm.
We are limiting face-to-face client appointments this season to Tuesdays and Thursdays to minimize the risks of COVID exposure. If you need to schedule a face-to-face appointment, please contact the office to schedule a time. We are offering virtual appointments through Zoom, FaceTime, or Microsoft Teams. These virtual appointments can also be scheduled by contacting the office.
For clients, business partners, and vendors traveling to our office, please do not travel to our office if you are sick, but instead allow us to offer electronic means to meet your needs. All clients, business partners, and vendors entering our office are required to wear a mask.
Electronic methods to provide tax information
We are well positioned to operate remotely through the use of secure technology. We encourage clients and business partners to use the following additional options and ways to provide tax information to our firm:
o All tax documents and relevant information can be uploaded by using the following secure link in your web browser: https://www.clientaxcess.com/sharesafe/#/HottelandWillis
o We can accept your e-file authorizations by the above link, e-mail, fax (540-662-1470) or mail.
Our commitment to you
We care about the story behind the numbers and appreciate the continued support and confidence our clients have in what we do. We will continue to share information during the season as guidance evolves and changes. Please contact us with any questions as we continue to work in partnership together during these unprecedented times.